Finn was Chase’s foray into the all-digital banking space.

Challenge

• Add Chase’s existing credit card experience to the Finn app, so users can see all their spending in one place
• Reevaluate the information hierarchy of the credit card details page
• Allow customers to add their credit card to Apple Pay or Google Pay

Solution

• Reskin the existing Chase credit card details page to match Finn’s visual identity
• Per research findings, reconfigure the hierarchy to focus on current balance
• Address a commonly heard pain point around understanding credit: What do all these financial terms mean? We added two main Q&As, foregoing tooltips for something more noticeable.